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Normal Topic Blue screen when using the diagram controls in Internet explorer (Read 5731 times)
mandz
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Blue screen when using the diagram controls in Internet explorer
Apr 2nd, 2013 at 9:49am
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I'm evaluating you diagrams for ASP.NET MVC.  I'm looking at tutorial number 3, but am getting a blue screen each time I drag an item from the nodelist onto the diagram.  The message I get is this:

PAGE_FAULT_IN_NONPAGED_AREA
igdpmd64.sys

All I could figure out is that it has to do with my screen card driver.  I have an HP Probook 4530s (if that is of any help).

Tutorials 1 and 2 were fine and the overview of tutorial 3 is also working fine.

What can I do?  Seems like your controls is going to meet my needs, but I need the nodelist to work.

This error only occurs when testing with Internet Explorer.
  
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Stoyo
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Re: Blue screen when using the diagram controls in Internet explorer
Reply #1 - Apr 2nd, 2013 at 10:06am
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Have you tried updating your video driver? Browsers implement the Canvas element as one big bitmap image, and apparently drawing in that bitmap leads to some problems on your system. According to Technet (http://technet.microsoft.com/en-us/library/cc957625.aspx), this could be either a hardware problem or system software (driver) problem. You could also try hiding the alignment grid to see if it helps, in case the crash happens due to the many setpixel calls.
  
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Stoyo
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Re: Blue screen when using the diagram controls in Internet explorer
Reply #2 - Apr 2nd, 2013 at 10:13am
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also if you have recently installed windows update KB2670838 , try removing it:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/kb2670...
  
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mandz
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Re: Blue screen when using the diagram controls in Internet explorer
Reply #3 - Apr 4th, 2013 at 12:16am
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Great. I tried the second solution and it now works.  Thanks
  
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