IE6 javascript error with getDiagram() call - Archived Boards

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IE6 javascript error with getDiagram() call (Read 6321 times)

dhoult YaBB Newbies Offline I love YaBB 1G - SP1! Posts: 23 Joined: Jun 3^rd, 2008	IE6 javascript error with getDiagram() call Aug 5^th, 2008 at 2:03pm	Print Post
	I'm getting an error in IE 6 saying the object does not support this property or method. It works fine in IE7. Please advise.


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Slavcho YaBB Moderator Offline tech.support Posts: 3447 Joined: Oct 19^th, 2005	Re: IE6 javascript error with getDiagram() call Reply #1 - Aug 6^th, 2008 at 7:28am	Print Post
	Is the Java plugin installed on the system where you are using IE6?


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dhoult YaBB Newbies Offline I love YaBB 1G - SP1! Posts: 23 Joined: Jun 3^rd, 2008	Re: IE6 javascript error with getDiagram() call Reply #2 - Aug 7^th, 2008 at 4:26am	Print Post
	Yes


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Slavcho YaBB Moderator Offline tech.support Posts: 3447 Joined: Oct 19^th, 2005	Re: IE6 javascript error with getDiagram() call Reply #3 - Aug 7^th, 2008 at 11:41am	Print Post
	What version of the java runtime do you have on the IE6 system? Are there any exceptions shown in the Java console? A JavaScript call to getDiagram() should fail only if the applet hasnt loaded, and not because of differences between the DOM of browsers.


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dhoult YaBB Newbies Offline I love YaBB 1G - SP1! Posts: 23 Joined: Jun 3^rd, 2008	Re: IE6 javascript error with getDiagram() call Reply #4 - Aug 12^th, 2008 at 4:09pm	Print Post
	Java Plug-in 1.6.0_07 getting the error: load: class com/mindfusion/diagramming/DiagramApplet.class not found. java.lang.ClassNotFoundException: com.mindfusion.diagramming.DiagramApplet.class at sun.applet.AppletClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.applet.AppletClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.applet.AppletClassLoader.loadCode(Unknown Source) at sun.applet.AppletPanel.createApplet(Unknown Source) at sun.plugin.AppletViewer.createApplet(Unknown Source) at sun.applet.AppletPanel.runLoader(Unknown Source) at sun.applet.AppletPanel.run(Unknown Source) at java.lang.Thread.run(Unknown Source)


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Slavcho YaBB Moderator Offline tech.support Posts: 3447 Joined: Oct 19^th, 2005	Re: IE6 javascript error with getDiagram() call Reply #5 - Aug 13^th, 2008 at 8:02am	Print Post
	Can you see any error code in the IIS logs for the GET JDiagram.jar request?


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dhoult YaBB Newbies Offline I love YaBB 1G - SP1! Posts: 23 Joined: Jun 3^rd, 2008	Re: IE6 javascript error with getDiagram() call Reply #6 - Aug 13^th, 2008 at 1:28pm	Print Post
	nothing in the logs. the jar file exists and is referenced correctly. It wouldn't work in IE7 either if it was an issue with the server correct?


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Slavcho YaBB Moderator Offline tech.support Posts: 3447 Joined: Oct 19^th, 2005	Re: IE6 javascript error with getDiagram() call Reply #7 - Aug 13^th, 2008 at 1:42pm	Print Post
	isn't there at least a GET jdiagram.jar request with 200 OK code logged just after you load the page from IE6?


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dhoult YaBB Newbies Offline I love YaBB 1G - SP1! Posts: 23 Joined: Jun 3^rd, 2008	Re: IE6 javascript error with getDiagram() call Reply #8 - Aug 13^th, 2008 at 1:54pm	Print Post
	I was looking in the event viewer under application events. That's where errors would get logged wouldn't it? Where else would you like me to look?


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Slavcho YaBB Moderator Offline tech.support Posts: 3447 Joined: Oct 19^th, 2005	Re: IE6 javascript error with getDiagram() call Reply #9 - Aug 13^th, 2008 at 2:01pm	Print Post
	open the IIS config tool in the control panel. right-click the web site -> properties -> make sure 'enable logging' is checked -> click the properties button and see where the log files are generated, the default is C:\WINDOWS\system32\LogFiles. now load the page in IE6 and see if a GET jdiagram.jar entry appears in the today's log file. if it doesn't, may be IE6 keeps a very old cached copy of jdiagram.jar from version 1, where the applet class was called FlowchartApplet??? in such case, clear the applet cache from the Java config tool in the control panel.


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dhoult YaBB Newbies Offline I love YaBB 1G - SP1! Posts: 23 Joined: Jun 3^rd, 2008	Re: IE6 javascript error with getDiagram() call Reply #10 - Aug 13^th, 2008 at 2:27pm	Print Post
	There is not even a GET for the jar file while using IE6. I loaded it up with IE7 and one appeared. When the page first loads, the applet is in a div that has css display: none. ??? The same thing happens when using Firefox also. I cleared the temporary files in the Java console and reloaded the page. A new jar file never appears.


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Slavcho YaBB Moderator Offline tech.support Posts: 3447 Joined: Oct 19^th, 2005	Re: IE6 javascript error with getDiagram() call Reply #11 - Aug 13^th, 2008 at 2:31pm	Print Post
	the java plugin might have a problem with being in an invisible div. does it work if you move the applet out of the div?


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dhoult YaBB Newbies Offline I love YaBB 1G - SP1! Posts: 23 Joined: Jun 3^rd, 2008	Re: IE6 javascript error with getDiagram() call Reply #12 - Aug 13^th, 2008 at 2:39pm	Print Post
	that's what I'm going to try. I can't do it today though. the app is being used. I'll have to change the way the page loads and put the deployment out on a test site to see. I'll let you know though. Thanks for your attention.


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